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Dealing with applications that are running slowly or have stopped on z/OS

Waits and loops can exhibit similar symptoms. Use the links in this topic to help differentiate between waits and loops on z/OS .

Waits and loops are characterized by unresponsiveness. However, it can be difficult to distinguish between waits, loops, and poor performance.

Any of the following symptoms might be caused by a wait or a loop, or by a badly tuned or overloaded system:

  • An application that appears to have stopped running (if IBM MQ for z/OS is still responsive, this problem is probably caused by an application problem)
  • An MQSC command that does not produce a response
  • Excessive use of processor time

To perform the tests shown in these topics, we need access to the z/OS console, and to be able to issue operator commands.

  • Distinguishing between waits and loops on z/OS
    Waits and loops on IBM MQ for z/OS can present similar symptoms. Use this topic to help determine if we are experiencing a wait or a loop.
  • Dealing with waits on z/OS
    Waits can occur in batch or TSO applications, CICS transactions, and other components on IBM MQ for z/OS. Use this topic to determine where waits can occur.
  • Dealing with loops on z/OS
    Loops can occur in different areas of a z/OS system. Use this topic to help determine where a loop is occurring.

Parent topic: Dealing with performance problems on z/OS


Related tasks

Last updated: 2020-10-04