Uploading content to the media gallery 

Use your community's media gallery to share photos and videos with the rest of your community.


Before starting


Community owners can configure the media gallery to show videos only or photos only. In this case, the options available in the user interface will only allow you to upload files of the specified type.

When uploading content, you might need to accept custom terms and conditions or specify additional metadata, such as the photo or video location, or video duration. The steps below describe the default procedure for uploading a photo or video file, but additional custom options might be included in your configuration.


About this task


If your community has a media gallery, you and other members can upload multimedia content to the community from the Media Gallery widget on the community's Overview page or from the main Media Gallery page.


Procedure


To upload a file to your community's media gallery...

  1. From the Media Gallery widget, click Upload, and then do one of the following:

    • To upload a photo:

      1. Select New Photo.

      2. Click Browse to locate the image that you want to upload.

      3. Enter one or more tags in the Tags field. This is an optional step.

      4. Enter an optional description of the image in the Description field, and then click Upload.

    • To upload a video:

      1. Select New Video.

      2. Click Browse to locate the video that you want to upload.

          Note: The video file must be encoded using the H.264 format, and the audio must be encoded with AAC. For more information about the supported codecs, go to the following web page: http://kb2.adobe.com/cps/402/kb402866.html

      3. Enter one or more tags in the Tags field. This is an optional step.

      4. Enter an optional description of the video in the Description field.

      5. To upload a preview image to display in the media gallery, select Upload a thumbnail image for this video. This is an optional step. Note: This option is not available when premoderation is enabled.

      6. Click Upload.

      7. If you selected the option to upload a thumbnail image for the video, click Browse to locate the image. and then click Upload. You can only do this after the video has been successfully uploaded.

          Note: You can change the preview image for a video file later by uploading a replacement file. For more information, see Work with media gallery content.

Results


If premoderation is enabled for your community, the file is submitted for upload pending approval by the community moderator. If premoderation is not enabled, the file is uploaded immediately. Note that when you first upload a photo or video, you might not see the image immediately. Instead, you might see a gray icon as a placeholder for the file. Refresh the page after a few minutes to see the file rendered on the current page.



What to do next


The files that you add to your community's media gallery are stored in the community's file library. Although you can access media gallery files using the Files widget, it is preferable to use the media gallery as your access point as it provides more options for working with your photo and video files. For more information, see Work with media gallery content.


Parent topic

Use a media gallery


Related tasks


Sharing files with your community
Add a media gallery to your community
Viewing your community's media gallery
Work with media gallery content

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