Troubleshooting user data propagation
If you experience problems related to user data propagation, enable traces in the IBM WAS so that you can access detailed information about the processes involved in propagating updates. You can use this information to help you verify if the processes are working as expected.
Enable traces in WAS
Enable traces in IBM WAS so that you can access detailed information about the application server components, and use it to help you troubleshoot the user life-cycle commands.Verifying that the Profiles Worker is running correctly
View tracing information in the log files to help you verify that the Profiles Worker is running as expected.Checking events generated by the user life-cycle commands
View traces in the log files to get information about the user life-cycle commands that are sent from Profiles to the other IBM Connections applications.Troubleshooting the user life-cycle SPI
View traces in the log files to get information about the user life-cycle SPI.Troubleshooting user data synchronization
If you find that user data has fallen out of synchronization in one or more applications, use the following information to help restore the data into a synchronized state.
Parent topic
Resolving a problemRelated concepts
Manage users when the Profiles application is installed
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