Resolving a problem using IBM Support Assistant 

Follow these steps to troubleshoot the problem using the IBM Support Assistant workbench or ISA lite client.

About this task

IBM Support Assistant automates the process of running traces and collecting the necessary data from your system. Select which version you want to use:

IBM Support Assistant lite

IBM Support Assistant workbench

Both the workbench and the lite client can only collect data associated with database issues when you are using IBM DB2 ; they do not have collectors for Oracle nor SQL Server databases.

Parent topic

Troubleshooting and support