Installation error messages 

Use the codes included in the error messages generated by IBM Connections to identify problems with installation and find their solutions.

The following installation error messages are generated by IBM Connections:

Table 1. Installation wizard error messages

Message Cause Solution
CLFRP0001E: No existing WAS install detected. Please select the WAS install location manually. The installer cannot find the install directory for WAS. Choose the directory where WAS is installed.
CLFRP0002E: WAS install location is not selected! The directory for WAS is not specified. Specify the directory where WAS is installed.
CLFRP0003E: dmgr is not selected! The directory where the dmgr is installed is not specified. Specify the directory where the dmgr is installed.
CLFRP0004E: Can not find dmgr profile! The installer cannot find the dmgr profile. Make sure the dmgr profile is complete and available.
CLFRP0005E: Can not get SSL certificate from dmgr! The installer cannot retrieve the SSL certificate from the dmgr. Make sure the SSL certificate is installed and available for the dmgr.
CLFRP0006E: Administrative security is not enabled on dmgr profile! The installer checks to make sure that administrative security is enabled on the dmgr profile. Enable administrative security on the dmgr profile.
CLFRP0007E: Application security is not enabled on dmgr profile! The installer checks to make sure that application security is enabled on the dmgr profile. Enable application security on the dmgr profile.
CLFRP0008E: Security checking script is missing, please check your install image! The installer cannot detect the required checking script. The installation image might be corrupted. The installation image may be corrupted.
CLFRP0009E: Can not connect to the dmgr! The installer cannot connect to the dmgr. Make sure that the dmgr is installed and available.
CLFRP0010E: No application server node detected under dmgr, IBM Connections need at least 1 node to proceed! The installer requires at least one node under the dmgr. Make sure that a node is available under the dmgr and restart the installation.
CLFRP0011E: One or more applications that you selected already exist. Please go back and reselect applications. The installer will not install duplicate applications. Go back and remove applications that are already installed.
CLFRP0012E: Please click "Detect WAS" button to continue. The installer is searching for  WAS. Click "Detect WAS" to search for WAS.
CLFRP0013E: Please click "Validate" button after all inputs was filled in. After providing input data for the installation, request that the installer validate the data. Click "Validate" to confirm your inputs.
CLFRP0014E: IBM Connections script is missing, please check your installation image! The installer cannot detect the required IBM Connections script. The installation image might be corrupted. Check your installation image.
CLFRP0015E: The WAS location is not correct. The directory for WAS is not correct. Specify the directory where WAS is installed.
CLFRP0016E: The WAS version is not supported. You cannot install IBM Connections on an unsupported version of WAS. Refer to the system requirements for supported versions of WAS.
CLFRP0017E: Cluster name must not be empty! You must supply a cluster name. Specify a cluster name.
CLFRP0018E: Node selection must not be empty! You must supply a node name for the IBM Connections feature. Specify a node name.
CLFRP0019E: Cluster name for the application<IBM Connections application name> must not be empty! You must supply a cluster name for the IBM Connections application. Specify a cluster name.
CLFRP0020E: Node selection for the application <IBM Connections application name> must not be empty! You must supply a node name for the IBM Connections application. Specify a node name.
CLFRP0021E: JDBC driver path is not valid! Could not validate the JDCB driver path. Check the JDBC driver path and try again.
CLFRP0022E: Can not load JDBC driver, please check the driver location! Failed to load the JDBC driver. Check the JDBC driver path and try again.
CLFRP0023E: Unknown <IBM Connections application name> database error, please check database settings! Failed trying to connect to the IBM Connections database. Check the settings for the IBM Connections database and try again.
CLFRP0024E: User ID for <IBM Connections application name> contains invalid chars! The User ID for the IBM Connections application contains invalid characters. Correct the user Id and try again.
CLFRP0025E: Password for <IBM Connections application name> contains invalid chars! The password for the IBM Connections application contains invalid characters. Change the password and try again.
CLFRP0026E: Cannot connect to <IBM Connections application name> database: JDBC driver error! Failed to connect to the IBM Connections database. Check the log files for details.
CLFRP0027E: Cannot connect to <IBM Connections application name> database: wrong username/password! Could not validate the supplied user name and password. Enter a valid user name/password combination and try again.
CLFRP0028E: Cannot connect to <IBM Connections application name> database: database not exist! Failed to connect to the IBM Connections database. Check the log files for details.
CLFRP0029E: Cannot connect to database: network communication error! Failed to connect to the IBM Connections database. Check the log files for details.
CLFRP0030E: Cannot connect to database: launch error! Failed to connect to the IBM Connections database. Check the log files for details.
CLFRP0031E: The path specified is empty! Could not validate the specified path. Specify a valid path and try again.
CLFRP0033E: Do not have write access to the path specified! Could not access the specified path. Make sure you have write access to the path and try again.
CLFRP0034E: The path specified is not valid! Cannot pass the validation of the specified path. Make sure the path is valid and try again.
CLFRP0035E: <IBM Connections application name> failed to register. The specified application failed to register. There might be a previously installed Lotus Connections on the same deployment manager. Please check if the "registry.xml" is removed under dir <DM_profile_home>\config\cells\<cellname>.
CLFRP0036E: <IBM Connections application name> failed to add server information. The specified application failed to add server information. Report this problem to Customer Support. Additional information relating to the failure may be found in the install log file.
CLFRP0037E: <IBM Connections application name> failed to be configured on WAS. The specified application was not successfully configured. Report this problem to Customer Support. Additional information relating to the failure may be found in the install log file.
CLFRP0038E: <IBM Connections task name> failed to be configured on WAS. The specified application was not successfully configured. Report this problem to Customer Support. Additional information relating to the failure may be found in the install log file.
CLFRP0039E: Can not find the log file The installer cannot find the log file. Report this problem to Customer Support.
CLFRP0040E: Empty log file The log file has no content. Make sure that the install log file is not open in another process.
CLFRP0042E: The open file limit is lower than 8192. You need to add a "ulimit -n " parameter to your system user’s profile file to set a higher limit.
The Open File Descriptor limit is too low.

  1. Open a command line and enter the following command to find the current open file limit: ulimit -n

  2.  Add the following line to the user's profile file:  ulimit -n 8192
    Note
    : If you are using a non-root user account to install IBM Connections, ask the administrator to add the following line to the /etc/security/limits.conf file: hard nofile 8192


Parent topic

Error codes


Related tasks


Install IBM Connections 3.0.1
Install a fix pack in interactive mode
Install a fix pack in silent mode


October 4, 2011
   

 

Oct 4, 2011 2:17:53 PM Added new error message about open file limit. 2 Aug 5, 2011 12:18:46 PM 1

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