Home page error messages 

Use the codes included in the error messages generated by IBM Connections to identify problems with the Home page and find their solutions.

The following Home page error messages are generated by IBM Connections:

Table 1. Home page error messages

Message Cause Solution
CLFRQ0002E: Failure to retrieve all enabled widgets in catalog. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the IBM WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0004E: Failure to delete auxiliary information for widget with key {0}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0005E: The transaction could not be started. There is a severe problem in your database manager. Transactions cannot be started.

  1. Verify that the database server is properly installed and running.

  2. Check the database connection configuration in the WAS installation.

  3. Verify that the database HOMEPAGE has been properly installed.

  4. Check in the database server documentation for any configuration needed to handle transactions correctly.

CLFRQ0007E: Failure to retrieve enabled widget with identifier {0} There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0010E: The transaction could not be rolled back. There is a severe problem in your database manager. Transactions cannot be rolled back.

  1. Verify that the database server is properly installed and running.

  2. Check the database connection configuration in the WAS installation.

  3. Verify that the database HOMEPAGE has been properly installed.

  4. Check in the database server documentation for any configuration needed to handle transactions correctly.

CLFRQ0012E: Failure to disable widget with key {1} in catalog. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0013E: The transaction could not be committed. There is a severe problem in your database manager. Transactions cannot be committed.

  1. Verify that the database server is properly installed and running.

  2. Check the database connection configuration in the WAS installation.

  3. Verify that the database HOMEPAGE has been properly installed.

  4. Check in the database server documentation for any configuration needed to handle transactions correctly.

CLFRQ0014E: Failure to enable widget with key {1} in catalog. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0016E: Failure to retrieve auxiliary information for widget with key {0}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0019E: The widget with identifier {0} cannot be removed because it is a system widget. Default widgets shipped with an IBM Connections Home Page installation cannot be removed.

  1. Verify that the IBM Connections Home Page installation finished successfully.

  2. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0020E: An error occurred while attempting to retrieve a list of all widgets. The Home Page data access object cannot retrieve information for available widgets.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0021E: A null value was provided as a parameter. A null parameter has been provided to a Home Page server-side service.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0022E: The widget with identifier {0} could not be updated. A widget with a specific identifier was not found in the Home Page widget catalog.

  1. Verify that the IBM Connections Home Page installation finished successfully.

  2. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0023E: The widget with identifier {0} could not be removed. A widget with a specific identifier was not found in the Home Page widget catalog.

  1. Verify that the IBM Connections Home Page installation finished successfully.

  2. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0024E: A new widget cannot be added with identifier {0}. There is a problem with adding a new widget, as that would duplicate a primary key.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0026E: The widget with identifier {0} could not be enabled. A widget with a specific identifier was not found in the Home Page widget catalog.

  1. Verify that the IBM Connections Home Page installation finished successfully.

  2. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0027E: An error occurred while attempting to retrieve a list of all available widgets. The Home Page data access object cannot retrieve information for available widgets.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0028E: The widget with identifier {0} could not be disabled. A widget with a specific identifier was not found in the Home Page widget catalog.

  1. Verify that the IBM Connections Home Page installation finished successfully.

  2. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0029E: An error occurred while attempting to retrieve the widget with identifier {0}. The Home Page data access object cannot retrieve information for available widgets.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0030E: The widget with identifier {0} could not be retrieved. A widget with a specific identifier was not found in the Home Page widget catalog.

  1. Verify that the IBM Connections Home Page installation finished successfully.

  2. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0031E: The database transaction could not be rolled back. There is a severe problem in your database manager. Transactions cannot be rolled back.

  1. Verify that the database server is properly installed and running.

  2. Check the database connection configuration in the WAS installation.

  3. Verify that the database HOMEPAGE has been properly installed.

  4. Check in the database server documentation for any configuration needed to handle transactions correctly.

CLFRQ0033E: Data access object factory cannot be retrieved. The configuration for the data access object cannot be retrieved correctly.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0035E: The widget catalog administration service could not be retrieved. The IBM Connections Home Page administration service is not available.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0040E: An error occurred while querying by primary key at table {0} using this primary key: {1}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0041E: An error occurred while attempting to retrieve widget preferences for the user with identifier {0} and the widget with identifier {1}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0042E: An error occurred while loading configuration for data access object from this file: {0}. The configuration for the data access object cannot be retrieved correctly.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0043E: An error occurred while updating table {0} using this object: {1}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0044E: An error occurred while initializing the data access object manager using this file: {0}. The configuration for the data access object cannot be retrieved correctly.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0045E: An error occurred while retrieving widget preferences using this information: user identifier {0} and page identifier {1}. There is an error in accessing the Home Page database. . Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0046E: An error occurred while retrieving widget preferences using this information: user identifier {0}, page identifier {1}, and row {3}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0047E: An error occurred while retrieving the user with this email: {0}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0049E: An error occurred while retrieving widget preferences using these parameters: user identifier {0}, page identifier {1}, column {2}, and row {3}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0050E: An error occurred while selecting all entries of table: {0}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0052E: An error occurred while retrieving widget preferences for the user with identifier {0}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0053E: An error occurred while deleting from table {0} using this primary key: {1}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0054E: An error occurred while retrieving widget preferences using this information: user identifier {0}, page identifier {1}, and column {2}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0055E: An error occurred while initializing the following data access object: {0}. The configuration for the data access object cannot be retrieved correctly.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0056E: An error occurred while inserting to table {0} using this primary key: {1}. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0057E: The position parameter is not specified for this user: {0} The IBM Connections Home Page web application received incorrect information to retrieve or set user preferences. Verify that the Home Page application has been installed correctly.
CLFRQ0060E: An error occurred while attempting to apply new widget settings with this information: {0} There is a problem in trying to configure IBM Connections Home Page preferences for a specific user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0063E: Wrong pattern: The pattern should be separated by the symbol: {0}. The error is for the user email: {1}. Trying to update the widget at the position: {2} The IBM Connections Home Page web application received incorrect information to retrieve or set user preferences. Verify that the Home Page application has been installed correctly.
CLFRQ0064I: There are no available widgets in the catalog. The IBM Connections Home Page widget catalog is empty.

  1. Verify that the Home Page application has been installed correctly.

  2. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0065I: User preferences are not specified for the user: {0} There are no preferences available for the specified user.

  1. Verify that the Home Page application has been installed correctly.

  2. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0066E: Could not retrieve details for the user with login ID: {0} due to an exception. The exception occurred when retrieving the details via the virtual member manager directly: {1} There is a problem in accessing information for the specified user.

  1. Verify that the IBM Connections directory service is installed correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the database for the directory service has been installed correctly.

CLFRQ0067E: The widget identifier is not specified for this user: {0} The IBM Connections Home Page web application received incorrect information to retrieve or set user preferences. Verify that the Home Page application has been installed correctly.
CLFRQ0068E: The email or the user identifier is null. These are the values retrieved: email {0}, user identifier {1}. There is a problem in accessing information for the specified user.

  1. Verify that the IBM Connections directory service is installed correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the database for the directory service has been installed correctly.

CLFRQ0069E: An error occurred while deleting the position for this user: {0}. The user is trying to remove the widget with identifier {1} to the side palette. The IBM Connections Home Page web application received incorrect information to retrieve or set user preferences. Verify that the Home Page application has been installed correctly.
CLFRQ0071E: An error occurred while retrieving the Profile Provider: Profile Provider is null. There is a problem with the IBM Connections directory service.

  1. Verify that the IBM Connections directory service is installed correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the database for the directory service has been installed correctly.

CLFRQ0073E: An error occurred while retrieving the Member Profile: Member Profile is null. There is a problem with the IBM Connections directory service.

  1. Verify that the IBM Connections directory service is installed correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the database for the directory service has been installed correctly.

CLFRQ0074E: The action is not specified for this REST call. The IBM Connections Home Page web application received incorrect information to retrieve or set user preferences. Verify that the Home Page application has been installed correctly.
CLFRQ0075E: The current user session is not valid. Information about the current session was lost in an irregular manner. Check your WAS install.
CLFRQ0076E: The user e-mail attribute is missing from the session. Information about the current session was lost in an irregular manner. Check your WAS install.
CLFRQ0077E: Action: {0} is not valid for this REST call. The IBM Connections Home Page web application received incorrect information to retrieve or set user preferences. Verify that the Home Page application has been installed correctly.
CLFRQ0078E: An error occurred while retrieving the available widgets information. The Home Page data access object cannot retrieve information for available widgets.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0084E: An error occurred while retrieving the total number of enabled widgets. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0085E: An error occurred while retrieving widget usage statistics. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0086E: An error occurred while retrieving the total number of widgets. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0087E: An error occurred while retrieving the total number of people registered in the database. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0088E: An error occurred while retrieving the number of unique visits between these dates: {0}, {1} There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0089E: An error occurred while updating the last visit information for this user: {0} There is a problem in saving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0090E: An error occurred in the catalog configuration service. The Home Page data access object cannot retrieve information for available widgets.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0091E: An input-output error occurred while the widget descriptor was responding to client. The content of the XML description is this: {0} The URL specified for a new widget is incorrect or not available to the IBM Connections Home Page application.

  1. Verify that the widget is located in a URL accessible from the Home Page application.

  2. Make sure that the URL points to a correct location for an XML descriptor.

CLFRQ0100E: No name was provided for resource bundle containing build version. Information about the current version of Home Page was not provided correctly. Verify that the Home Page application has been installed correctly.
CLFRQ0104E: The resource bundle containing the build version does not exist. Information about the current version of Home Page was not provided correctly. Verify that the Home Page application has been installed correctly.
CLFRQ0106E: Wrong data type for build version. Information about the current version of Home Page was not provided correctly. Verify that the Home Page application has been installed correctly.
CLFRQ0113E: Failure to access IBM Connections configuration service. The IBM Connections configuration information is not available for Home Page tasks.

  1. Verify that the installation of IBM Connections finished successfully.

  2. Verify that the LotusConnections-config files have been deployed correctly for the configuration.

  3. Verify that the LotusConnections-config.xml file has not been modified incorrectly and validates with the proper XML schema.

CLFRQ0114E: An error occurred while rolling back database transaction. There is a severe problem in your database manager. Transactions cannot be rolled back.

  1. Verify that the database server is properly installed and running.

  2. Check the database connection configuration in the WAS installation.

  3. Verify that the database HOMEPAGE has been properly installed.

  4. Check in the database server documentation for any configuration needed to handle transactions correctly.

CLFRQ0115E: An error occurred while retrieving user preferences information with this information: {0} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0116E: An error occurred while retrieving user preferences by position with this information: {0},{1},{2},{3} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0117E: An error occurred while retrieving user preferences by page and row with this information: {0},{1},{2} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0118E: An error occurred while retrieving user preferences by identifier with this information: {0}, {1} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0119E: An error occurred while retrieving user preferences by page and column with this information: {0},{1},{2} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0120E: An error occurred while retrieving user preferences by email with this information: {0}, {1} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0121E: An error occurred while creating user preferences by email with this information: {0},{1},{2},{3},{4},{5},{6} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0122E: The user value when creating persistence bean is null. There is a problem in trying to configure IBM Connections Home Page preferences for a specific user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0123E: Protocol not supported for {0} A non-supported protocol was specified in the URL of a new widget.

  1. Change the widget preferences using the administration page.

  2. Specify an absolute URL using the HTTP protocol, or specify a URL relative to the Home Page application.

CLFRQ0124E: An error occurred while fetching XML descriptor at {0} The URL specified for a new widget is incorrect or not available to the IBM Connections Home Page application.

  1. Verify that the widget is located in a URL accessible from the Home Page application.

  2. Make sure that the URL points to a correct location for an XML descriptor.

CLFRQ0125E: An error occurred while creating a new user for the Home page with email {0} and identifier {1}. There is a problem in trying to configure IBM Connections Home Page preferences for a specific user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0126E: An error occurred while retrieving widget preference information for user identified by {0} widget identified by {1}, tab instance identified by {2} There is a problem in trying to configure IBM Connections Home Page preferences for a specific user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0128E: An error occurred while creating a user with this information: {0} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0129E: An error occurred while deleting widget preferences by user identifier with this information: {0},{1} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0130E: An error occurred while deleting widget preferences by user email with this information: {0},{1} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0131E: An error occurred while retrieving user information with this e-mail: {0} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0132E: An error occurred while changing settings for a widget with this information: {0},{1} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0133E: An error occurred while retrieving user information with this identifier: {0} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0134E: An error occurred while retrieving the number of users registered in the database. There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0135E: An error occurred while creating user preferences by user identifier with this information: {0},{1},{2},{3},{4},{5},{6} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0136E: An error occurred while changing display for a widget with this information: {0}, {1}, {2} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0137W: An error occurred while updating the welcome mode for a user with this information:{0},{1} There is a problem in saving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0138E: An error occurred while changing the position for a widget with this information: {0},{1},{2},{3} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0139W: An error occurred while updating the last visit for a user with this information: {0},{1} There is a problem in saving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0140E: An error occurred while retrieving widget preferences with this identifier: {0} There is a problem while accessing Home Page preferences for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0141E: A property was specified as translatable in the widget catalog with key {0}, but no equivalent translated property was found in the resource bundle. The character % in the first position of a widget title or description has a special meaning for Home Page services.

  1. Edit any widget that contains a character % in the first position of its title or description.

  2. Remove the character % from the first position of any title or description.

CLFRQ0148E: An error occurred while retrieving the number of widgets stored in the system. There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0179E: The database connection cannot be initialized. The configuration for the data access object cannot be retrieved correctly.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0183E: An error occurred while attempting to retrieve a list of enabled widgets. The Home Page data access object cannot retrieve information for available widgets.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0184E: The list of installed IBM Connections applications could not be retrieved. IBM Connections configuration information is not available for Home Page tasks.

  1. Verify that the installation of IBM Connections finished successfully.

  2. Verify that the LotusConnections-config files have been deployed correctly for the configuration.

  3. Verify that the LotusConnections-config.xml file has not been modified incorrectly and validates with the proper XML schema.

CLFRQ0185E: An error occurred while attempting to retrieve a list of disabled widgets. The Home Page data access object cannot retrieve information for available widgets.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0186E: The widget with identifier {0} was not found in the database. A widget with a specific identifier was not found in the Home Page widget catalog.

  1. Verify that the IBM Connections Home Page installation finished successfully.

  2. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0187E: The title of widget with identifier {0} could not be updated. A widget with a specific identifier was not found in the Home Page widget catalog.

  1. Verify that the IBM Connections Home Page installation finished successfully.

  2. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0188E: Administration test mode could not be enabled for user with e-mail {0}. There is a problem while configuring Administrator's privileges for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0189E: Administration test mode could not be disabled for user with e-mail {0}. There is a problem while configuring Administrator's privileges for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0190E: Current status of administration's test mode could not be retrieved for user with e-mail {0}. There is a problem while retrieving Administrator's privileges for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0191E: An error occurred while creating persistence bean for user with e-mail {0}. There is a problem in trying to configure IBM Connections Home Page preferences for a specific user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0192E: The widget with identifier {0} could not be enabled. There is a problem while accessing properties for a particular widget.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0193E: The widget with identifier {0} could not be retrieved from the catalog. There is a problem while accessing properties for a particular widget.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0194E: The new widget could not be added to the catalog. The following data was provided: {0} There is a problem while accessing properties for a particular widget.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0195E: The widget with identifier {0} could not be removed. There is a problem while accessing properties for a particular widget.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0196E: The widget could not be updated in the catalog. The following data was provided: {0} There is a problem while accessing properties for a particular widget.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0197E: An error occurred when setting administration test mode to {0} for user with email {1}. There is a problem while configuring Administrator's privileges for a particular user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0198E: A widget identifier was not provided as a parameter. A null parameter was provided to the IBM Connections Home Page administration service. Verify that the Home Page application has been installed correctly.
CLFRQ0199E: An error occurred while loading customization for user with e-mail {0} and widget with identifier {1}. There is a problem in trying to configure IBM Connections Home Page preferences for a specific user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0200E: It was not possible to check preferences related to administration test mode for user with e-mail {0}. There is a problem in trying to configure IBM Connections Home Page administration preferences for a specific user.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0201E: The widget with identifier {0} could not be disabled. There is a problem while accessing properties for a particular widget.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the HOMEPAGE database has been properly installed.

CLFRQ0210E: An error occurred when handling a call to the service configuration API. See nested exception for full details. There was an error when retrieving the service documents or configuration for the News repository. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0218E: An error occurred while accessing the directory services: {0} There was an error while trying to retrieve information from the IBM Connections directory service. Enclosed error will give more information about it.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

  4. Check the server log for more information.

CLFRQ0219E: File [{0}] does not exist. The specified file does not exist. Provide a correct path with a list of emails for administration configuration task.
CLFRQ0220E: An error occurred while accessing the database: {0} There was an error while trying to retrieve information from the IBM Connections Home Page database. Enclosed error will give more information about it.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

  4. Check the server log for more information.

CLFRQ0221E: Reference to directory services could not be retrieved. It was not possible to access IBM Connections directory services while running an administration configuration task.

  1. Verify that the IBM Connections directory service is installed correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the database for the directory service has been installed correctly.

CLFRQ0222E: An error occurred while trying to read file [{0}]: {1} There is a problem in the provided file. Verify that the file is available and has a proper format.
CLFRQ0223E: A reference to the data access object factory could not be retrieved. The configuration for the data access object cannot be retrieved correctly.

  1. Check the database connection configuration in the WAS installation.

  2. Verify that the Home Page application has been installed correctly.

  3. Verify that the database HOMEPAGE has been properly installed.

CLFRQ0224I: Update was completed successfully. Information was successfully saved in Home page's database. This is an informational message only.
CLFRQ0225W: User with e-mail [{0}] was not found in the directory service. A user was not found when searched in the directory service. Possibly the user was removed from LDAP or equivalent service.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0226W: Not all users were found in either the Home Page database or the IBM Connections directory service. Please check server logs for details. A user was not found when searched in the directory service. Possibly the user was removed from LDAP or equivalent service.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0227E: The user with e-mail [{0}] is not registered in the Home Page database. A user does not exist in Home page's database. Possibly their email has been changed, but a synchronization has not been performed.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

  4. If email fields were updated, a synchronization needs to be performed.

CLFRQ0230E: An error occurred while disabling administration test mode for the user with identifier {0}. There is a problem in saving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0231E: Failure to retrieve all disabled widgets in catalog. List of disabled widgets was not retrieved correctly.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0232E: An error occurred while enabling administration test mode for the user with identifier {0}. There is a problem in saving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0233E: Failure to retrieve disabled widget with identifier {0}. A widget could not be retrieved from Home page's database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0234E: An error occurred while updating the widget title for this object: {0} There is a problem in saving a widget preference in Home page's database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0235E: An error occurred while closing the Home Page statistics file. A file system error has occurred.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that the file system where the server is running has space available and does not have any low-level error.

CLFRQ0236E: The file used in the metrics service is not valid. The name of the file is [{0}]. A file system error has occurred.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that the file system where the server is running has space available and does not have any low-level error.

CLFRQ0237I: Hash table is seeded. This is an informational message only. This is an informational message; no action is required.
CLFRQ0238E: The value of the number of visits in the past hour could not be retrieved. There is a problem in gathering statistics from the database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0239E: File [{0}] cannot be read. A file system error has occurred.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that the file system where the server is running has space available and does not have any low-level error.

CLFRQ0240I: The timeout has been correctly changed to this value: [{0}] There was a problem collecting usage metrics for the Home page. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0241I: Setting timeout to {0} minutes. This is an informational message only. This is an informational message only; no action is required.
CLFRQ0242E: An error occurred while writing the Home Page statistics file. A file system error has occurred.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that the file system where the server is running has space available and does not have any low-level error.

CLFRQ0243E: An error occurred when registering the Home page MBean. Administration facilities may not be available. There was a problem in starting up Home page's administration facilities. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0244I: File [{0}] can be read. This is an informational message only. This is an informational message only; no action is required.
CLFRQ0245E: The value of the field key is wrong. There was a problem collecting usage metrics for the Home page. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0246E: MBean server could not be located. There was a problem in starting up Home page's administration facilities. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0247E: The value of the cache timeout is not valid. It is either less than 0 or more than 1440 minutes. There was a problem collecting usage metrics for the Home page. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0248E: File [{0}] already exists. A file system error has occurred.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that the file system where the server is running has space available and does not have any low-level error.

CLFRQ0249E: The value of the number of visits in the past 24 hours could not be retrieved. There is a problem in gathering statistics from the database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0250I: The metrics service is using this separator: [{0}] This is an informational message only. This is an informational message only; no action is required.
CLFRQ0251E: The value of the total number of widgets could not be retrieved. There is a problem in gathering statistics from the database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0252E: An error occurred while parsing the Home Page statistics file. A file system error has occurred.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that the file system where the server is running has space available and does not have any low-level error.

CLFRQ0253E: An error occurred while creating the Home Page statistics file. A file system error has occurred.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that the file system where the server is running has space available and does not have any low-level error.

CLFRQ0254E: The length of the separator is wrong. It is longer than one character. There was a problem collecting usage metrics for the Home page. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0255E: File or directory {0} does not exist. A file system error has occurred.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that the file system where the server is running has space available and does not have any low-level error.

CLFRQ0256I: File or directory [{0}] exists. A file system error has occurred.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that the file system where the server is running has space available and does not have any low-level error.

CLFRQ0257I: Name of property: {0}, value of property: {1} This is an informational message only. This is an informational message only; no action is required.
CLFRQ0258E: The value of the total number of enabled widgets could not be retrieved. There is a problem in gathering statistics from the database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0259E: Creation of file [{0}] failed. A file system error has occurred.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that the file system where the server is running has space available and does not have any low-level error.

CLFRQ0260E: A directory was specified, but not a file. There was a problem collecting usage metrics for the Home page. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0261E: The value of the sample count is not valid. There was a problem collecting usage metrics for the Home page. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0262I: File [{0}] created successfully. This is an informational message only. This is an informational message only; no action is required.
CLFRQ0263E: The value of the total number of open widgets could not be retrieved. There is a problem in gathering statistics from the database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0264I: Testing if file or directory [{0}] exists. This is an informational message only. This is an informational message only; no action is required.
CLFRQ0265E: The value of the number of widgets used could not be retrieved. There is a problem in gathering statistics from the database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0266E: The data type of the field key is wrong. There was a problem collecting usage metrics for the Home page. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0267E: The value of the total number of users could not be retrieved. There is a problem in gathering statistics from the database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0268I: Path [{0}] is a file, not a directory. This is an informational message only. This is an informational message only; no action is required.
CLFRQ0269E: An error occurred when unregistering the Home page MBean. There was a problem in setting up Home page's administration facilities. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0271E: An error occurred when trying to retrieve the IBM Connections service to check this URL: {0} An error ocurred while loading the specified URL. This error message is produced when checking URL's for third-party widgets added to the Home page.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that any URL specified for a third-party widget exists and that can be reached from the Home page server.

CLFRQ0273W: An error occurred when trying to check this URL: {0} An error occurred while loading the specified URL. This error message is produced when checking URL's for third-party widgets added to the Home page.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Make sure that any URL specified for a third-party widget exists and that can be reached from the Home page server.

CLFRQ0274E: An error occurred while trying to update welcome mode for user with email {0}. There is a problem in saving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0275E: The widget catalog service could not be retrieved. There is a problem in setting up service to retrieve available widgets.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0276E: The user preferences service could not be retrieved to update welcome mode. There is a problem in setting up service to update user preferences.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0277E: There is no dictionary available in memory. Either the dictionary failed to load or there may be a problem with the configuration. Check the detailed exception message below this error message in the log file to find the root cause.
CLFRQ0284E: An error occurred while retrieving the user UI setting for the user referenced by this ID {0}. There is a problem in retrieving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0285E: An error occurred while retrieving data related at the panel named {1}, for the user with ID {0} There is a problem in retrieving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0291E: An error occurred while retrieving widget preferences with this identifier: {0} There is a problem in retrieving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0292E: An error occurred when creating a widget for the user: {0}. Here is the widget information that the system is not able to store. Widget ID: {1}, Order: {2}, Container: {3}, IsToggled: {4}, PagePanel id {5}, Widget Settings: {6} There is a problem in saving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0293E: An error occurred while retrieving the widget instances for the user: {0} related to this panel page {1} There is a problem in retrieving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0294E: An error occurred while retrieving the information related to the user interface for this user: {0} There is a problem in retrieving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0295E: An error occurred while retrieving the widget instances for the user: {0} related to this page panel {1} and this widget ID {2} There is a problem in retrieving Home page preferences for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0296I: Redirecting the browser to {0} after form based authentication challenge detected on an asynchronous request This is an informational message only. This is an informational message only; no action is required.
CLFRQ0297E: Error generating the search results feed. An error occurred while generating the search results feed. Ensure that the search service has been started and indexing has been completed.
CLFRQ0298W: A Directory Services error occurred while retrieving groups for user {0}. Information about a user could not be retrieved from the directory service.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0299I: No Homepage cookie detected after form-based authentication challenge on asynchronous request, redirecting to Homepage context path root by default Information message when a user is redirected to the login page after a form is detected on an asynchronous request. This is an informational message only.
CLFRQ0300E: An error occurred while getting the homepage context root URL from the configuration files The context root for the Home page application could not be determined.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. If changes have been made to the IBM Connections configuration, make sure that those changes have been validated correctly.

CLFRQ0301E: JNDI naming exception caught. Connections Home page application has been incorrectly deployed. A JNDI look up could not be performed. Possibly, the Home page application was not correctly installed or deployed. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0311E: An error occurred while retrieving notifications sent by user referenced by this ID {0}. There is a problem in retrieving Home page information for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0312E: An error occurred while retrieving notifications received for user referenced by this ID {0}. There is a problem in retrieving Home page information for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0313E: An error occurred while retrieving all the panel pages for the user with ID: {0} There is a problem in retrieving Home page information for a user.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0314E: An error occurred while creating a notification with this information: {0} An error occurred while persisting the notification.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0315E: An error occurred while retrieving the number of unique visit starting from this date: {0} There is a problem in gathering statistics from the database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0318E: An IO error occurred while retrieving the widget descriptor located at {0}. See nested exception for more details. A widget descriptor could not be retrieved. The problem could be in a local or remote location, depending on the settings of the widget.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. If the widget has been configured with a local path, verify that the file exists and that it is accessible from the server.

  3. If the widget has been configured with a remote path, verify that the URL points to a valid location and that it can be reached from the server.

CLFRQ0319E: An error occurred while reading the returned widget descriptor located at {0}. See nested exception for more details. A widget descriptor could not be retrieved. The problem could be in a local or remote location, depending on the settings of the widget.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. If the widget has been configured with a local path, verify that the file exists and that it is accessible from the server.

  3. If the widget has been configured with a remote path, verify that the URL points to a valid location and that it can be reached from the server.

CLFRQ0320E: An error occurred while reading the widget descriptor file located at {0}. See nested exception for more details. A widget descriptor could not be retrieved. The problem could be in a local or remote location, depending on the settings of the widget.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. If the widget has been configured with a local path, verify that the file exists and that it is accessible from the server.

  3. If the widget has been configured with a remote path, verify that the URL points to a valid location and that it can be reached from the server.

CLFRQ0321E: An HTTP error occurred while retrieving the widget descriptor located at {0}. See nested exception for more details. A widget descriptor could not be retrieved from a remote location.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the widget URL points to a valid location and that it can be reached from the server.

CLFRQ0322E: An error occurred while retrieving the widget descriptor located at {0}. Returned error code was {1} A widget descriptor could not be retrieved. The problem could be in a local or remote location, depending on the settings of the widget.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. If the widget has been configured with a local path, verify that the file exists and that it is accessible from the server.

  3. If the widget has been configured with a remote path, verify that the URL points to a valid location and that it can be reached from the server.

CLFRQ0323E: An error occurred while adding the descriptor for widget {0} to in-memory caching. See nested exception for full details. Homepage tried to fetch the XML descriptor for a Widget but failed. This can happen at application startup and when adding a new widget in the Homepage administration interface.

  1. Check that the URL to the XML descriptor is correct in the Administration page of the Home page.

  2. Check that the XML descriptor file is accessible from the Home page server (for example, check firewall configuration on the remote server hosting the widget descriptor).

  3. Check the nested exception in the logs to see the exact cause of the problem.

CLFRQ0324W: A Directory Services error occurred while retrieving communities for user {0}. Information about a user could not be retrieved from the directory service.

  1. Verify that IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0325E: An error occurred while updating the descriptor for widget {0} to in-memory caching. See nested exception for full details. Homepage tried to fetch the XML descriptor for a Widget but failed. Similar to CLFRQ0323E, except that this happens when the administrator clicks the "Refresh cache" button in the admin interface.

  1. Check that the URL to the XML descriptor is correct in the Administration page of the Home page.

  2. Check that the XML descriptor file is accessible from the Home page server (for example, check firewall configuration on the remote server hosting the widget descriptor).

  3. Check the nested exception in the logs to see the exact cause of the problem.

CLFRQ0332W: User with ID [{0}] was not found in the directory service. Information about a user could not be retrieved from the directory service.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0333E: An empty DSObject was sent as a parameter. Directory service is not available or configured incorrectly.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0334E: E-mail [{0}] already exists in the database. User identified with login name [{0}] cannot be added to the database. A new Home page user has the same email as another user. If there is no duplication, a change has occurred in the user directory and has not been synchronized.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

  4. Make sure that there is no duplication in emails in the directory service.

  5. Synchronize Home page users.

CLFRQ0335W: User with login name [{0}] was not found in the directory service. Information about a user could not be retrieved from the directory service.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0336E: E-mail [{0}] already exists in the database. User identified with external ID [{0}] cannot be added to the database. A new Home page user has the same email as another user. If there is no duplication, a change has occurred in the user directory and has not been synchronized.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

  4. Make sure that there is no duplication in emails in the directory service.

  5. Synchronize Home page users.

CLFRQ0338E: An error has occurred during the retrieval of all the widget information using this ID {0} There is a problem in setting up service to retrieve available widgets.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0339E: An error has occurred during the deletion of all the records with this ID {0} There is a problem in removing records from the Home page database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0340I: Home Page service is running with Profiles Directory Service Extension enabled. This is an informational message only. This is an informational message only; no action is required.
CLFRQ0341E: Could not retrieve details for the user with login ID: {0} due to an exception. The exception occurred when retrieving the details via Profiles Directory Service Extension: {1} Information about a user could not be retrieved from the directory service.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0342E: No user details were returned for the user with login ID: {0}. Attempted to retrieve details via Profiles Directory Service Extension. The user may not be a valid user in Profiles. Information about a user could not be retrieved from the directory service.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0343I: Home Page service is running with Profiles Directory Service Extension disabled. This is an informational message only. This is an informational message only; no action is required.
CLFRQ0344E: No user details could were returned for the user with login ID: {0}. Attempted to retrieve details via the virtual member manager directly. The user may not be a valid user in the user registry. Information about a user could not be retrieved from the directory service.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0345E: An error occurred when creating a tab instance for user ID {0}. Check nested exception for details. Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0347E: Could not roll back a transaction when creating tab instances for user ID {0}. Check nested exception for more details. Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0348E: An error occurred while getting the tab instance with ID {0}. Check nested exception for more details. Home page preferences for a user could not be retrieved from database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0349E: An error occurred while updating the number of columns for tab instance {0}. Check nested exception for more details. Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0350E: An error when getting the list of tab instances for user {0}. See nested exception for more details. Home page preferences for a user could not be retrieved from database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0351I: No existing widget instances for user {0} and tab instance {1}, creating default set This is an informational message only. This is an informational message only; no action is required.
CLFRQ0352E: An error occurred while getting a tab instance for user {0}. See nested exception for more details Home page preferences for a user could not be retrieved from database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0353E: An error occurred while parsing the layout JSON string {0}. See nested exception for details This error can occur when the user changes the layout of the page (add, remove or change the location of a widget). The layout of the page is translated into a JSON string sent to the server to persist it across user sessions. The page layout is not persisted for the user. Most likely cause of the problem is that the user tried to craft a custom JSON string manually and sent it to the server using a the POST HTTP method.
CLFRQ0354E: An error occurred while setting the request parameter containing the number of column for tab instance {0}. Check nested exception for more Home page preferences for a user could not be retrieved from database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0355E: It is not possible to retrieve the tab instance ID. An error occurred while getting the internal ID of the authenticated user from the session. Information about a user could not be retrieved from the directory service.

  1. Verify that the IBM Connections directory service is configured correctly.

  2. Check that the LDAP server for the configuration is available (if you choose to use one).

  3. Verify that the Home page database has been installed correctly.

CLFRQ0356E: The panel service could not be retrieved Error during the initialization of Home page's services.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0357E: An error occurred while updating the number of columns from the tab ID {0} Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0380E: An error occurred while retrieving the count of notifications received since last login for the user referenced by this ID {0}. Home page information for a user could not be retrieved from database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0381W: An error occurred while updating the last visit field for user with this identifier: {0} Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0382E: An error occurred while invoking a remote interface (EJB) for fetching news stories for person ID {0}. Check nested exception for more details. News stories cannot be retrieved. This error is due to problems in the News repository application.

  1. Verify that the Home page has been installed correctly.

  2. Verify that the News repository has been installed correctly.

  3. Verify that the Home page database has been installed correctly.

CLFRQ0382W: Invalid page size ({0}) passed as request parameter. Using default page size value: {1}. User is {2} A request is trying to retrieve more stories per page than allowed. The default page size will be used instead. Verify that the Home page has been installed correctly.
CLFRQ0383E: An error has occurred during the retrieval of the widgets using this ID {0} There is a problem while retrieving a widget.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0383E: An error occurred while invoking a remote interface (EJB) for marking or unmarking the news story with id {0} as saved. Check nested exception for more details. News stories cannot be marked or unmarked for saving. This error is due to problems in the News repository application.

  1. Verify that the Home page has been installed correctly.

  2. Verify that the News repository has been installed correctly.

  3. Verify that the Home page database has been installed correctly.

CLFRQ0384E: An error occurred while creating a remote interface (EJB) to the news repository. Check the logs for more details. News stories cannot be retrieved. This error is due to problems in the News repository application.

  1. Verify that the Home page has been installed correctly.

  2. Verify that the News repository has been installed correctly.

  3. Verify that the Home page database has been installed correctly.

CLFRQ0384E: An error occurred while creating a user with this internal ID: {0} A new Home page user cannot be created.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0385E: An error occurred during the result retrieving. An error happened when connecting to the search service to retrieve results. Ensure that the search service has been started and that nothing is blocking communication between the Home page and search services.
CLFRQ0386E: An error occurred while initializing the icon to URL map used for the sprites in the river of news (update page). See nested exception for more details The file containing the mapping between the News stories and their corresponding icons is corrupted. This could happen if an administrator touched the file manually on the running application. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0387E: An error occurred when retrieving the descriptor for widget {0} from the in-memory cache. See nested exception for more details. See CLFRQ0323E. See CLFRQ0323E.
CLFRQ0388E: The reference to the property file used (web.xml) for the sprite icons in the river of news is undefined. Check the value for the init parameter named {0} The web.xml file for the Home page is corrupted. This could happen if the administrator touched the file manually on the running application. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0389E: An instance of the widget descriptor in-memory caching service could not be retrieved. See nested exception for more details See CLFRQ0323E. See CLFRQ0323E.
CLFRQ0390E: An error occurred while initializing the widget descriptor in-memory caching service with the list of available widgets. See nested exception for more details. Error during the initialization of Home page's services.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0391E: An error occurred in the security service layer while attempting to execute an operation related to the database. See nested exception for more details. A command to change the layout of a page belonging to another user was detected. It is very likely that an authenticated user tried to send a custom command over one of the AJAX servlets to modify the layout of another user. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0392E: A request to modify the information related to the widget instance {0} was received. However the current authenticated user {1} does not have ownership on this widget instance. A user is trying to modify preferences for another user. This is not a normal error, and might indicate a unauthorized use of the Home page. This is not a regular error message and might indicate a non-authorized request is being made to the Home page application. Verify that the Home page has been installed correctly.
CLFRQ0393E: A request to modify the information related to the tab instance {0} was received. However the current authenticated user {1} does not have ownership on this tab instance. A user is trying to modify preferences for another user. This is not a normal error, and might indicate a unauthorized use of the Home page. This is not a regular error message and might indicate a non-authorized request is being made to the Home page application. Verify that the Home page has been installed correctly.
CLFRQ0394E: An error occurred while fetching information from the database when checking security constraints for saving the layout information. See nested exception for more details. A command to fetch the layout of a page belonging to another user was detected. It is very likely that an authenticated user tried to send a custom command over one of the AJAX servlets to modify the layout of another user. Verify that the IBM Connections Home page is installed correctly.
CLFRQ0395E: A request to add a widget {0} to the tab instance {1} was made. However, this widget is not allowed on this tab by the administrator. Authenticated user was {2} There was an error when adding a widget to the current page. This is not a normal error, and might indicate a unauthorized use of the Home page. This is not a regular error message and might indicate a non-authorized request is being made to the Home page application. Verify that the Home page has been installed correctly.
CLFRQ0396W: An error occurred while storing descriptor for widget {0} in a batching process. See nested exception for more details. Batching processing continuing. A widget could not be stored in the database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0397E: An error occurred when fetching the list of all the tab instances for the user ID {0}. Check nested exception for details. Home page preferences for a user could not be retrieved from database. Nested exception should have more detailed information about this problem.

  1. Check nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0398W: An error occurred while updating the language for a user with this information: {0},{1} Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem.

  1. Check if there is any nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0399E: An error occurred while deleting the widget instance with this primary key: {0} A widget instance could not be removed from the database.

  1. Verify that the IBM Connections Home page is installed correctly.

  2. Verify that the Home page database is available and has been installed correctly.

  3. Check the database configuration in the WAS installation.

CLFRQ0400E: The search index is missing. The Search service cannot load the index.

  1. Make sure the Search is correctly installed and started.

  2. Make sure indexing has occurred.

  3. Check that you can access the Search index directory.

CLFRQ0401E: An error occurred while invoking a remove interface (EJB). See nested exception for more details. There was a problem calling an EJB. Possibly, the News repository application is not available or not installed correctly.

  1. Verify that the Home page has been installed correctly.

  2. Verify that the News repository has been installed correctly.

  3. Verify that the Home page database has been installed correctly.

CLFRQ0402E: An error occurred while getting an instance to the EJB reference. There was a problem calling an EJB. Possibly, the News repository application is not available or not installed correctly.

  1. Verify that the Home page has been installed correctly.

  2. Verify that the News repository has been installed correctly.

  3. Verify that the Home page database has been installed correctly.

CLFRQ0403E: An error occurred while retrieving the tab UI with this name: {0} Home page information for a user could not be retrieved from database. Nested exception should have more detailed information about this problem.

  1. Check if there is a nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0404E: An error occurred while retrieving the tabs related to the user with this internal ID: {0} Home page information for a user could not be retrieved from database. Nested exception should have more detailed information about this problem.

  1. Check if there is a nested exception in server logs for more details about this problem.

  2. Verify that the IBM Connections directory service is configured correctly.

  3. Check that the LDAP server for the configuration is available (if you choose to use one).

  4. Verify that the Home page database has been installed correctly.

CLFRQ0413E: A registered pre event handler threw an exception during a Home Page transaction for the event named {0} The transaction has failed. There was an error when Home page tried to send an event to the News application.

  1. Check if there is a nested exception in the server logs for more details about this problem.

  2. Verify that the messaging bus is configured correctly.

CLFRQ0414E: An error occurred when handling a call to the service configuration API. See nested exception for full details. There was an error when getting the configuration information from the configuration files. Verify that the configuration files are present and properly formatted. These files are located under the LotusConnections-Config directory for each application server.
CLFRQ0415E: An error occurred while executing the action. See nested exception for more details. There was an error when executing an action handling an HTTP request. Verify that Home page is installed correctly and that no file in the WAS deployment of Home page have been compromised.
CLFRQ0416E: A registered event handler stopped the tag {0} from being added There was an error when a user tried to add a subscription to a tag in Home page.

  1. Check if there is a nested exception in the server logs for more details about this problem.

  2. Verify that the messaging bus is configured correctly.

CLFRQ0417E: Cannot find title key '{0}' in a bundle '{1}' There was an error when locating a translated string in a resource bundle.

  1. Verify that Home page is installed correctly and that no file in the WAS deployment of Home page have been compromised.

  2. If you use customized resource bundles, check that the corresponding key is present.

CLFRQ0418E: A registered event handler stopped the tag {0} from being removed There was an error when a user tried to remove a subscription to a tag in Home page.

  1. Check if there is a nested exception in the server logs for more details about this problem.

  2. Verify that the messaging bus is configured correctly.

CLFRQ0419E: A registered event handler stopped the person with ID {0} from being added There was an error when a user tried to add a subscription to a person in Home page.

  1. Check if there is a nested exception in the server logs for more details about this problem.

  2. Verify that the messaging bus is configured correctly.

CLFRQ0420E: A registered event handler stopped the person with ID {0} from being removed There was an error when a user tried to remove a subscription to a person in Home page.

  1. Check if there is a nested exception in the server logs for more details about this problem.

  2. Verify that the messaging bus is configured correctly.

CLFRQ0421I: System metrics are not available yet or the administrator has disabled them. Please contact your administrator for information. This is an informational message only. Informational message; no action is required.
CLFRQ0422E: A registered post event handler threw an exception during a Home Page transaction for the event named {0} The transaction has failed. There was an error when Homepage tried to send an event to the News application. The event might have been sent correctly.

  1. Check if there is a nested exception in the server logs for more details about this problem.

  2. Verify that the messaging bus is configured correctly.


Parent topic

Error codes


   

 

Submitted by Sunny Carrandi on Feb 6, 2012 4:26:06 PM

Re: Home page error messages

Robert, thank you, I did :-)

Submitted by Robert Campion on Feb 2, 2012 9:23:03 AM

Re: Home page error messages

Sunny please post your question to the IBM Connections forum:

http://www-10.lotus.com/ldd/lcforum.nsf

and someone will be along to respond shortly.

Submitted by Sunny Carrandi on Jan 30, 2012 10:55:40 AM

Re: Home page error messages

I am receiving this message in my home: System metrics are not available yet or the administrator has disabled them. Please contact your administrator for information.

I did not disable the System metrics, in this case how can I enable them again?

CLFRQ0421I: System metrics are not available yet or the administrator has disabled them. Please contact your administrator for information.

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