Access Windows network shares 

Configure a user account to access network shares in an IBM Connections deployment on the Microsoft™ Windows™ operating system

Before you begin

This task applies only to deployments of IBM Connections environments where the data is located on network file shares, and where you have installed WAS on Microsoft Windows and configured it to run as a service.

About this task

When WAS runs as a Windows service, it uses the local system account to log in with null credentials. When WAS tries to access an IBM Connections network share using Universal Naming Convention (UNC) mapping, the access request fails because the content share is accessible only to valid user IDs.

Note: When using a Windows service to start WAS, use UNC mapping; you cannot use drive letters to reference network shares.

To resolve this problem, configure the WAS service login attribute to log in with a user account that is authorized to access the content share.

To configure the WAS service...


  1. Click Start -> Control Panel and select Administrative Tools -> Services.

  2. Open the service for the first node in the list of WAS services.

  3. Click the Log On tab and select This account.

  4. Enter a user account name or click Browse to search for a user account.

  5. Enter the account password, and then confirm the password.

  6. Click OK to save your changes and click OK again to return to the Services window.

  7. Stop and restart the service.

  8. Repeat steps 3-7 for each node.

What to do next

Your corporate password policy might require that you change this login attribute periodically. If so, remember to update this service configuration. Otherwise, your access to network shares might fail.

Parent topic

Mandatory post-installation tasks

Related tasks

Install IBM Connections 3.0.1