IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

Tracing the integration of TTAPI with the data collector

You can trace the Transaction Tracking Application Programming Interface (TTAPI) and the data collector (DC) integration and put all the tracing information in a log file. To do that you need to modify theDC_home/runtime/app_server_version.node_name.server_name/cynlogging.properties file. Follow this procedure to enable the integration tracing:

  1. Open the DC_home/runtime/app_server_version.node_name.server_name/cynlogging.properties file for editing.

  2. Add the following lines to the cynlogging.properties file:
    # ttapi tracing
      CYN.trc.shared.datacollector.ttapi.TTAPIUtil.level=DEBUG_MAX
      CYN.trc.shared.datacollector.ttapi.TTAPIUtil.logging=true

  3. Save the cynlogging.properties file and exit editing mode.

After you have enabled the integration tracing the tracing information is saved in a log file. The log file, by default, is located in the DC_home/logs/CYN/logs directory.

The information contained in the log will help IBM support staff troubleshoot any potential problems with the TTAPI integration with the DC.


Parent topic:

Integrate the data collector with ITCAM for Transactions