IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1
CICS Transaction Gateway (CTG) Common Client Interface (CCI) Transactions not correlated
The problem: When applications on distributed systems (that is all systems except z/OS and IBM i) use the Common Client Interface (CCI) for CICS Transaction Gateway (CTG), transactions cannot be correlated between ITCAM Agent for WebSphere Applications or J2EE data collector and ITCAM for Transactions data collector.
The cause: This problem happens because the CCI adapter does not honor the outboundDataLen setting.
The solution: Do not enable correlation when tracing CCI CICS transactions. Transactions using CCI can be eliminated from correlation using the ctg.filters file. See the installation guide for further details.
Parent topic:
data collector