IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

data collector installation fails on Linux platforms because of inadequate permissions

The problem: The configuration fails if you used a non-root user that did not have permissions to write to the temporary directory. You must perform the following procedure to correct this issue and perform a subsequent successful configuration of the Data Collector.

The solution:

  1. Undo your initial (failed) configuration of the data collector by using the Configuration Tool (config_dc.sh script) to unconfigure it. See the installation and customization guide for details.

  2. Take one of the following actions:

    • Give the non-root user ID read and write access to the /tmp and /var/tmp (HP-UX and Solaris only) directories:

      1. Log on as root and give the non-root user ID read and write access to /tmp.

      2. If your operating system is HP-UX or Solaris, give the non-root user ID read and write access to /var/tmp.

      3. Remove all files and directories under /tmp and /var/tmp.

    • If you have concerns about removing all files under /tmp and /var/tmp, specify a different temporary directory:

      1. Modify the DC_home/config_dc/config_dc.sh file. Add the following parameters to the file:
        -Dtemp.dir=tmp_dir
        -Djava.io.tmpdir=tmp_dir

        where tmp_dir is the directory you want the Configuration Tool to write to. The user for the installation must have read, write, and execute privileges to this directory.

  3. Run the Configuration Tool (config_dc.sh script) to configure the data collector. See the installation and customization guide for details.


Parent topic:

Distributed platforms

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