IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1
Error KCIIN0205E occurs when stopping Tivoli Enterprise Monitoring Agent
The problem: When stopping the Tivoli Enterprise Monitoring Agent , the following message is returned:
KCIIN0205E Unable to stop agent or process...There are also many exceptions in the logs. But if you try to stop the Tivoli Enterprise Monitoring Agent for the second time, it will stop successfully.The cause: This is an IBM Tivoli Monitoring limitation. ITCAM for Application Diagnostics 7.1 on AIX requires IBM Tivoli Monitoring JRE SR10.
The solution: Update IBM Tivoli Monitoring JRE to SR10 by taking the following steps:
- Install new IBM JDK to /usr/java5;
- Remove ITM_home/JRE/aix523;
- Create a system link from /usr/java5/jre to ITM_home/JRE/aix523.
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