IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

Tivoli Enterprise Portal browser client fails with error "CMWApplet notinited"

The problem: When opening the Tivoli Enterprise Portal browser client, the load fails with error "Applet: CMWApplet notinited".

The workaround: The following actions might resolve the problem:

  1. Uninstall the IBM Java 1.4.2 plug-in by invoking the installer from the Java installation path, such as \IBM\ITM\cnb\java\ibm-java2.exe.

  2. Reinstall the Java 1.4.2 plug-in from the Java installation path, such as \IBM\ITM\cnb\java\ibm-java2.exe.

  3. Clear the Internet Explorer offline files and cookies: Access Internet Explorer's Internet Options, and on the General page take the following actions:

    • Delete cookies

    • Delete offline files

    • Clear history

  4. Access Internet Explorer's Internet Options, and on the Advanced page, clear the Use Java 2 v1.4.2 for applet option.

  5. From the Java plug-in's Control Panel, Advanced page, select the Java Runtime Environment. Change the value from Use Java Plug-in Default to JRE 1.4.2 in C:\IBM\Java142\jre.

If this procedure does not resolve the problem, use the Tivoli Enterprise Portal desktop client instead or contact IBM support.


Parent topic:

Troubleshooting: Tivoli Enterprise Portal

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