IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1
ITCAM Agent for WebSphere Applications shows disconnected in workspace server summary
The problem: ITCAM Agent for WebSphere Applications workspace "WebSphere Agent" and workspace view "Application Servers Summary" shows status of disconnected for a server subnode name. In the "WebSphere Agent" workspace you will see a status of disconnected for a server subnode name but the WAS JVM will actually be running.
The cause: An un-configuration for the ITCAM data collector as a WAS was performed and then the data collector was re-configured for WAS Portal Server. A restart of the JVM is needed between these two activities.
The solution: Delete the hostnameyn.ctx file in the ITM_home directory.
Parent topic:
Troubleshooting: Tivoli Enterprise Portal