IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1
Automatic threshold and history problems after upgrading
The problem: After an upgrade to ITCAM for Application Diagnostics, the following problems might happen:
- Enable_Auto_Threshold Take Action fails. It might return code 3.
- Automatic request time threshold values are not set correctly.
- Automatic request time threshold values and application baselining data are lost.
- Automatic baselining for some applications does not start.
- History may not be visible.
The solution: On the Tivoli Enterprise Monitoring Agent host, delete the following files after an upgrade to ITCAM for Application Diagnostics:
- For ITCAM Agent for WebSphere Applications, when upgrading from ITCAM for WebSphere or ITCAM for Web Resources:
- On Windows, ITM_home\TMAITM6\hostname_appmon_yn.ctx and ITM_home\TMAITM6\hostname_yn*_baseline.ctx.
- On Linux and UNIX systems, ITM_home/config/hostname_appmon_yn.ctx and ITM_home/config/hostname_yn*_baseline.ctx.
- For ITCAM Agent for J2EE, when upgrading from ITCAM for J2EE version 6.1.0.4 (6.1 Fix Pack 4) or earlier or from ITCAM for Web Resources version 6.2.0.4 (6.2 Fix Pack 4) or earlier :
- On Windows, ITM_home\TMAITM6\hostname_appmon_yn.ctx and ITM_home\TMAITM6\hostname_yj*_baseline.ctx.
- On Linux and UNIX systems, ITM_home/config/hostname_appmon_yn.ctx and ITM_home/config/hostname_yj*_baseline.ctx.
After you delete the files, a baselining process to collect the data is started automatically for all applications.
You do not need to delete the files for ITCAM Agent for HTTP Servers.
Parent topic:
Troubleshooting: Tivoli Enterprise Portal