IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1
Use the plug-in to collect log files and system information
To use the ITCAM for Application Diagnostics plug-in to collect log files and system information, perform the following steps:
- Launch IBM Support Assistant
- Click Service on the main page
- Click Collect Data on the left panel
- Expand IBM Tivoli Composite Application Manager for Application Diagnostics 7.1
- Select ITCAM data collector Problem.
- Click Collect button
- You will be asked for the location of the data collector installation directory. Please input the path in the text box provided and click OK to continue
- The process will start and will collect the system information and log files. It will display the location of the output file it generates when it finishes
- You can submit a service request through ISA with the file is being generated by the plug-in