IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

User Scenarios

Scenario 1: Investigating a hanging transaction

Customers call and complain they are having trouble completing transactions. You go to In-flight Request Search to locate a hanging transaction and, upon finding one, view a method trace for the transaction. You can see that the transaction is waiting for the return of a specific SQL call. You forward the method trace to a database administrator for further analysis.

Scenario 2: Isolating a problem with CPU utilization

After looking at the Server Statistics Overview page, you notice that CPU utilization is very high. You go to the In-flight Request Search to see if a transaction is present. It appears the system is churning on a transaction. Through a method trace, you suspect the transaction is looping. You forward the method trace to a developer for further analysis.


Parent topic:

In-flight request search