IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

Add application support on Windows - HTTP Agent

This section describes how to add application support to the TEMS, TEPS, or TEP, run setup.exe file in the server where you have your TEMS, TEPS, or TEP installed. This section has three parts:

Install application support on the Tivoli Enterprise Monitoring Server.

The monitoring server is stopped during this process.

  1. Stop the Tivoli Enterprise Monitoring Server or the software automatically stops the Tivoli Enterprise Monitoring Server when it installs. Perform the following steps to stop the Tivoli Enterprise Monitoring Server manually:

    1. Click Start → Programs → IBM Tivoli Monitoring → Manage Tivoli Monitoring Services.

    2. Right-click Tivoli Enterprise Monitoring Server.

    3. In the pop-up menu, select Stop.

  2. Access the /WINDOWS subdirectory on the agent installation media.

  3. Double-click setup.exe.

  4. Click Next on the Welcome window.

    If you are installing the support separately from the agent itself and you have already installed an agent on this computer, you see the following window. Click Modify and skip to step 6.

    Figure 1. Installing application support

  5. Click Accept on the software license.

  6. If you see a message telling you the installed versions is newer than the agent installation, click OK to ignore this message.

  7. Select Tivoli Enterprise Monitoring Server and click Next.

    If you have other components installed on the same computer, such as the desktop client, also select those components to install the component-specific application support.

  8. To add the agent to the deployment depot, select the agent and click Next.

  9. Review the installation summary details. Click Next to start the installation.

    After installation is complete, a configuration window is displayed. By default, all the components you just installed are selected for configuration. Clear any components that you have already installed on this computer, such as the monitoring server.

  10. Click Next on the configuration window.

  11. Specify the default values for communication with the monitoring server and click OK.

  12. Identify the default communications protocols for agents to use to connect to the monitoring server and click OK .

  13. Specify the location of the monitoring server and click OK. Your choices are This computer or On a different computer.

    Because the monitoring server is not currently running, it is started automatically before the process begins.

  14. Click OK.

  15. Select the data to add to the monitoring server and click OK. By default, all available application support is selected.

  16. Click Next on the application support message.

  17. Specify the default values for the agent to use when it communicates with the monitoring server and click OK.

    You can specify three methods for communication to set up backup communication methods. If the method you have identified as Protocol 1 fails, Protocol 2 is used.

    1. If the agent must cross a firewall to access the monitoring server, select Connection must pass through firewall.

    2. Identify the type of protocol that the agent uses to communicate with the monitoring server. You have four choices: IP.UDP, IP.PIPE, IP.SPIPE, or SNA.

  18. Define the communications between agents and the monitoring server. For details of the information, see Table 1.

  19. Click Finish.

Install application support on the Tivoli Enterprise Portal server.

  1. Open Manage Tivoli Enterprise Monitoring Services.

  2. Stop the portal server by right-clicking it and clicking Stop.

  3. Access the /WINDOWS subdirectory on the agent installation media.

  4. Double-click setup.exe.

  5. Click Next on the Welcome window.

    If you are installing the support separately from the agent itself and you have already installed an agent on this computer, you see the following window:

    Figure 2. Installing application support

    Click Modify and skip to step 7.

  6. Click Accept on the software license.

  7. If you see a message telling you the installed versions is newer than the agent installation, click OK to ignore this message.

  8. Select Tivoli Enterprise Portal Server and click Next.

    If you have other components installed on the same computer, such as the desktop client, also select those components to install the component-specific application support.

  9. Click Next without selecting any agents.

  10. Review the installation summary details and click Next.

    After installation is complete, a configuration window is displayed. By default, all the components you just installed are selected for configuration. Clear any components that you have already installed and configured on this computer.

  11. Click Next on the configuration window.

  12. Type the host name for the portal server and click Next.

  13. Click Finish.

  14. Restart the portal server.

Install application support on the desktop client

  1. Stop the desktop client before performing this procedure.

  2. Access the /WINDOWS subdirectory on the agent installation media.

  3. Double-click setup.exe.

  4. Click Next on the Welcome window.

    If you are installing the support separately from the agent itself and you have already installed an agent on this computer, you see the following window:

    Figure 3. Installing application support

    Click Modify and skip to step 6.

  5. Click Accept on the software license.

  6. If you see a message regarding installed versions being newer than the agent installation, click OK to ignore this message.

  7. Select Tivoli Enterprise Portal Desktop Client and click Next.

  8. Click Next. Do not select any agents.

  9. Review the installation summary details. Click Next to start the installation.

    After installation is complete, a configuration window is displayed. By default, all the components you just installed are selected for configuration. Clear any components that you have already installed and configured on this computer.

  10. Click Next on the configuration window.

  11. Type the host name for the portal server and click Next.

  12. Click Finish to complete the installation wizard.


Parent topic:

Install the Tivoli Enterprise Monitoring Agent on Windows

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