IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1

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Start the Managing Server on Windows

Normally, the Managing Server on Windows is registered as a Windows service. Therefore, you can use the the Windows Services Control Panel to start and stop the the Managing Server, and to set it to start automatically at Windows startup.

The Service Name is ITCAM for WebSphere - Managing Server, and the Service Description is empty.

If the Managing Server is started or stopped manually, the Windows service will not correctly show the started/stopped status of the Managing Server.

Complete the following steps to manually start the Managing Server on Windows:

1. Verify that the instance of IBM WAS that is being used by the Managing Server is running. At a command prompt, enter the following command from the AppServer_home/profiles/profile_name/bin directory:

   serverStatus.bat server_name

   If it is not running, start the instance of IBM WAS that is being used by the Managing Server.

2. Verify your database environment and (optionally) HTTP server (if you have installed this on your own) are running.

   To verify that the database environment is up, choose one of the following options:

   1. Launch a Korn shell window:
      1. Start > Programs > Windows Services for UNIX > Korn Shell

         Do not use an already existing Korn shell. Instead open a new Korn shell window.

      2. Change to the C directory, then change to the MS_home/bin directory:

         cd ..

         cd ..

         cd MS_home/bin

         For example,

         cd /IBM/itcam/MS/bin"

         When changing to the MS_home/bin directory, if the file path that you specify contains spaces, place double-quotes around the path. Use forward instead of backward slashes in the path.

   2. Run this command:

      ./klctl.sh dbtest

3. Login as either the installation user or the user interface user. These are the users that either performed the installation or are able to log into the ITCAM for Application Diagnostics Managing Server.

4. Choose one of the following options:

   • (recommended) From the Windows Start menu, click (All) Programs > ITCAMfWS > am-start.sh.

   • Launch a Korn shell window and run the am-start.sh command:
     1. Start > Programs > Windows Services for UNIX > Korn Shell

        Do not use an already existing Korn shell. Instead open a new Korn shell window.

     2. Change to the C directory, then change to the MS_home/bin directory:

        cd ..

        cd ..

        cd MS_home/bin

        For example,

        cd /IBM/itcam/MS/bin"

        When changing to the MS_home/bin directory, if the file path that you specify contains spaces, place double-quotes around the path. Use forward instead of backward slashes in the path.

     3. Run the following command:

        ./am-start.sh

   After starting the Managing Server, leave the status window for the am-start.sh command open; otherwise the Managing Server will go down.

Parent topic:

Start the Managing Server

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