IBM Tivoli Composite Application Manager for Application Diagnostics, Version 7.1.0.1
Tivoli Support Technical Exchange - J2EE agent
You can become a participant in the new Tivoli Support Technical Exchange, where you can expand your technical understanding of your current Tivoli products in a convenient format hosted by Tivoli support engineers. This program provides support discussions about product information, troubleshooting tips, common issues, problem solving resources and other topics. As Exchange leaders, Tivoli engineers provide subject matter expert direction and value. Participating in the Exchange helps you manage your Tivoli products with increased effectiveness.
What do you do to participate? Review the schedule of Exchange sessions. Find a topic of interest and select register. Provide your name, phone number, company name, number of attendees, the Exchange Topic and IBM Customer number. You will be invited to attend a 1-hour to 2-hour conference call where the information is presented. The new Tivoli Support Technical Exchange can help with the following areas:
- Increased product knowledge
- Ways to avoid common pitfalls
- Support recommendations
- Proactive customer support
- Helpful hints and tips
- Knowledge transfer
- Expansion of your knowledge base
For more information or to suggest a future Exchange session, contact Support Technical Exchange (xchange@us.ibm.com). To learn more, visit the following Web site: http://www.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html
Parent topic:
Support information