Help content preferences

If the product you are installing supports access remote help, a network administrator can provide help content to users from an intranet server. By creating a connection to the remote help, you can update the help to offer users the latest help content between releases. With remote help, less space is used on user computers and users can receive additional information that might not get installed with the product.

Before you can configure the help content to access help from an intranet server, the administrator must complete this procedure:

  1. Set up the application server.
  2. Add the help.war file to the server.
  3. Download the help content to the server.
  4. In the Install wizard Features pane of the product installation, select Access help from a server on your intranet and define the host, port, and path details.

For instructions on using Apache Tomcat as your application server, see this article in the Installation Manager information center: Delivering help content from an intranet server .

For instructions on remote help for a particular product, see the information center for your product. If your product supports remote help, during installation you can choose to use a remote help information center. After installation, you can manage the connection in the Help content preferences window.


Procedure

After setting up remote help during the installation of your product, you can manage the remote help connection. Click File > Preferences > Help > Content, and then complete these steps:


What to do next

You can return to the default information center that was installed with Installation Manager without losing the details of your remote connections: Open the Help content preferences window and select Include local help only. Your remote information center connections are saved even if you choose not to use the connections.

Create an information center connection

You can create an information center connection after installation or if you are recording a response file for a silent installation.

Procedure

To create an information center connection:

  1. Open the help content preferences by clicking File > Preferences > Help > Content.

  2. Select the information center content:

    • Include local help only: This option is the default setting that uses the help that was installed with your version of Installation Manager. By selecting this option, you cannot create an information center connection.
    • Include remote help and give local help priority: This setting gives the help installed with Installation Manager priority over the help on the application server if there are differences.
    • Include remote help and give it priority: This selection gives the help on the application server priority over the help installed with Installation Manager if there are differences.

  3. Click New.

  4. In the Add new information center window, enter the details for the remote information center:

    • Name: A name for the remote information center designated by the user.
    • Host: The application server host name.
    • Path: The file path to the help content on the application server.
    • Protocol: Choose //publib.boulder.ibm.com/infocenter/install/v1r4/topic/com.ibm.cic.commandline.doc/topics/c or //publib.boulder.ibm.com/infocenter/install/v1r4/topic/com.ibm.cic.commandline.doc/topics/c s, depending on the protocol for the application server.

      The protocol, host, and path details combine to form the URL that is listed in the content table.

    • Select a port:

      • Use default port: Select this option to use the port number set by the administrator.
      • Use port: Select this option to enter a port number if you choose not to use the default port.

  5. Click OK to close the Add new information center window.

  6. Click OK to save your changes in the help content preferences window.

Related information

Delivering help content from an intranet server

Help.war download


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