IBM Support Assistant
IBM Support Assistant is a free troubleshooting application that helps you research, analyze, and resolve problems using various support features and tools. The Support Assistant enables you to find solutions yourself using the same troubleshooting techniques used by IBM Support, and allows you to easily organize and transfer your troubleshooting efforts between team members or to IBM for further support.
See
- Downloading and configuring IBM Support Assistant
- Use IBM Support Assistant to search knowledge bases
- Use IBM Support Assistant to open a service request