Back up and restore Installation Manager

We can back up Installation Manager using operating system functions, or using a backup tool.

The backup and restore steps apply only to Installation Manager.

These steps do not apply to installed packages. To back up and restore a package, see the documentation for the package.


Backing up Installation Manager

Procedure

Create the backups of the directories at the same time to keep the directories synchronized for the restore process.

Create a copy of these directories:


Restoring Installation Manager

If the agent data directory or the shared resources directory is corrupted, and we do not have a backup copy of these directories, then we cannot restore Installation Manager. We must manually uninstall packages, delete the agent data directory, and install Installation Manager. For information about the manual uninstall process for a package, see the documentation for the package.

Procedure

  1. Restore the backup copy of these directories:

    • Agent data directory
    • Shared resources directory

    • Installation Manager installation directory

  2. Optional: Install Installation Manager if there is an issue with one of these items:

    • Installation Manager installation directory

    • Installation Manager registry entries for Windows

    • Installation Manager shortcuts

    1. Download the latest version of Installation Manager.

      Go to the Installation Manager download links technical document and click the applicable download document link. The download document contains details about downloading the installation files.

    2. Run the installation command that is appropriate for your operating system and mode:


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