Curam Integrated Case Management Guide
Integrated cases are used to deliver benefits and services to clients. Eligibility and entitlement are tracked over time. Benefit-based programs are delivered through product deliveries. Services are delivered through service deliveries and referrals.
- Introduction
- Needs to Outcomes and Integrated Case Management
- Assessing Needs - From Initial Contact to Integrated Case Creation
- Delivering Benefits to Clients through Product Delivery Cases
- Delivering Services to Clients through Service Delivery and Referrals
- The Case Worker Workspace
- Ongoing Case Management
- Configuring Integrated Case Management
- Securing Cases
- Conclusion
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