Curam Social Program Management > Product overview > Social Program Management overview

IBM Curam Enterprise Modules

IBM Curam Enterprise Modules provide the foundation of repeatable common business processes, regardless of program. IBM Curam Enterprise Modules meet the requirements of a single program or multiple programs in a configurable and reusable package.

• Appeals
  Curam Appeals is an automated solution that provides comprehensive support for the appeals and fair hearings process. Curam Appeals automate the intake, hearings, and decision processes and manages participants in the appeals process. Curam Appeals supports multi-level appeals in which multiple issues for one appellant and respondent can be viewed at a single appeals hearing.
• Business Intelligence and Analytics
  Curam Business Intelligence and Analytics is a decision support solution that helps social program organizations analyze the effectiveness of their programs and gain insight into the efficiency of their operations. It is scalable from the program to enterprise level. It consists of embedded analytics, domain-specific dashboards, extensive Extract, Transform, Load (ETL) functions, and tool-independent, pre-defined, domain-specific data marts.
• Evidence Broker
  Curam Evidence Broker mediates the sharing of evidence across cases, acting as both a receiver and a broadcaster of evidence. It enables source evidence on a source case to be shared with target evidence on a target case. Curam Evidence Broker enables social program organizations to decide the types of evidence that can be shared, and the parameters for sharing this information.
• Outcome Management
  Curam Outcome Management software provides social program organizations with a framework and automated tools to create and manage outcome plans for citizens and their families. Curam Outcome Management is designed to help organizations assess needs, establish goals, plan for goal attainment, and track progress. It supports collaboration and coordination of all resources and delivers a complete understanding of client needs and barriers to success.
• Provider Management
  Curam Provider Management helps organizations manage providers holistically, resulting in improved service delivery, enhanced efficiency, and sustainable outcomes for citizens. Curam Provider Management provides a common repository of information, reusable business services, and enhanced accessibility for case workers and external providers.
• Social Enterprise Collaboration
  Curam Social Enterprise Collaboration is a common platform and set of tools for multi-disciplinary collaboration in social program organizations. Multi-disciplinary teams are involved in supporting the needs of clients and families, including other agencies, local providers, and interested community partners. Curam Social Enterprise Collaboration enables these stakeholders to reach beyond their organizational boundaries to collaborate in support of their clients' needs.
• Universal Access
  Curam Universal Access enables governments to provide citizens with a single point of access to all social programs and services for which they are eligible. Universal Access connects citizens to programs, streamlines applications for those programs, and reduces administrative work, allowing case workers to spend more time interacting with citizens.
• Verification Engine
  Curam Verification Engine streamlines the process of verifying evidence that is used in determining eligibility and entitlement as part of program delivery. It provides the functions that are needed for efficient management of verifications where policy or legislation mandates that evidence is verified as a prerequisite for eligibility.

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