Business analysis > Curam Issue Management Guide > Issue Management

Events

An events calendar is provided for all events. Each calendar displays the name of the event and the date on which the event occurs in the appropriate date entry. A number of events are automatically created for each issue. These events appear on the issue calendar.

A number of events are automatically created by the system during specific issue processing. These events are as follows:

Issue Opened

An issue opened event is recorded when an issue is created.

Resolution Submitted

A resolution submitted event is recorded when a resolution is submitted for approval.

Resolution Approved

A resolution approved event is recorded when a resolution is approved.

Resolution Rejected

A resolution rejected event is recorded on the date a resolution is rejected.

Issue Closed

An issue closed event is recorded on the date an issue is closed.

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