Business analysis > Curam Issue Management Guide > Introduction

Chapters in this Guide

The following list describes the chapters within this guide:

Issue Administration

This chapter provides an overview of the aspects of issues set up as part of application administration. This includes information on configuring issue types, issue resolutions, and resolution approval checks.

Issue Management

This chapter provides information on managing issues at the case level. This includes creating issues on a case, entering the issue resolution, approving the issue resolution, and viewing the list of resolution approval requests. This chapter also lists the workflow events that are raised during issue processing.

Additional Features

This chapter provides information on the additional features available in issue management.

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