Business analysis > Curam Investigations Guide > Tools for Conducting an Investigation

Introduction

The application provides a number of optional tools for conducting an investigation. This chapter provides information on these tools. The organization can use these tools over the course of the investigation to:

• Monitor action plans for the course of action to be taken in the event that an allegation is warranted.
• Use milestones to track significant events that occur during the course of an investigation.
• Maintain a detailed contact log of interviews and meetings with various investigation sources.
• Track the progress of the investigation through its life cycle using the investigation status history.
• Determine the need for a translator to mediate between the primary client of an investigation and a case worker
• Manage legal actions and legal status for investigation participants
• Use standard tools within investigations.

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