Business analysis > Curam Investigations Guide > Tools for Conducting an Investigation > Additional Tools for Managing an Investigation

Maintaining Communications

A communication is a correspondence to or from the organization. Any communication created from a communication list page within an investigation automatically relates to that investigation.

Communications can be paper, telephone, or email based. Communication functionality can be integrated with Microsoft Word templates, XSL templates, or email servers.

The correspondent of an investigation communication is automatically assigned the investigation participant role of correspondent.

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