Business analysis > Curam Investigations Guide > Overview of the Investigation Process

Overriding a Finding on a Reopened Investigation

If an investigation is re-opened, a finding previously recorded on an allegation can be overridden. For example, if the original finding recorded on the allegation is found to be incorrect, the finding can be overridden and a new finding entered.

In order to complete the override of a finding, the user must specify the reason for changing the finding and the effective date of the new finding.

A finding history is automatically maintained for all allegation findings. The finding history records details of each finding, the effective date and the override reason if applicable.

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