Business analysis > Curam Integrated Case Management Guide > The Case Worker Workspace

The Case Calendar

A case calendar is provided to help case workers and clients to schedule and maintain events, activities and meetings that relate to the agency's cases and clients. In particular, the case worker calendar is used to schedule activities and meeting that address the needs of the agency's clients and their families. The case worker calendar provides a view of a client's activities and meetings and also provides access to calendaring information about a client's cases and family members. Calendar activities and meetings can be set monthly, weekly and daily.

A calendar is provided for each integrated case and product delivery case so that associated case events can be displayed in a case worker's calendar. The integrated case calendar is maintained at the integrated case level and is used to track events or activities automatically created by the system as a result of case processing; or manually created by a case worker. Integrated case calendars are also used to schedule meetings for case workers or participants concerning a case or client. Product delivery calendars are used to track case events and meetings created at the product delivery case level.

For information on using the case calendar to track and schedule events, activities, and meetings, see Using The Case Calendar to Schedule Meetings and Track Case Events.

For more information on the different calendars provided by the application, see the Curam Calendaring Guide.



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