Business analysis > Curam Integrated Case Management Guide > Configuring Integrated Case Management

Configuring Products

Products are configured in order for case workers to create and deliver product delivery cases to address the needs of clients. A product can be a benefit that an agency provides to clients, a liability that the agency bills to clients or businesses, or a payment correction that is used to correct over and underpayments issued to clients.

Benefits are used to provide subsidies to eligible participants in the form of monetary payments. For example, a cash assistance product provides monetary payments to families in need. Liabilities are used to bill and receive payments from liable participants. In addition to liability and benefit products, payment corrections are also configured as products as part of the application administration.

A dynamic product wizard is provided that allows administrators to easily configure benefit and liability products. Each step in the wizard represents an important category of information that is configured for each product.

• Configuring General Product Information
  
• Configuring Eligibility Determination Processing
  
• Configuring Delivery Patterns
  
• Configuring Product Provisions and Assigning them to Locations
  
• Configuring Benefit Deduction Information
  
• Configuring Liability Information
  
• Configuring Case Reassessment and Adjustments
  
• Configuring Certification Requirements
  
• Configuring Bonus Payments
  
• Configuring Absence Reasons
  
• Setting Product Time Constraints
  
• Configuring Payment Corrections
  
• Configuring Rate Tables
  
• Applying System Wide Changes to Cases
  
• Configuring Payment Groups
  

Error 404 - Not Found

The document you are looking for may have been removed or re-named. Please contact the web site owner for further assistance.