Business analysis > Curam Common Intake Guide > Identifying the Client

Citizen Account

The citizen account is a facility within IBM Curam Universal Access which provides the client with a fast and convenient way to securely apply for programs and for the worker to perform triages and screenings. It also provides the client with access to his or her home page, applications, screenings, triages, life events, referrals, activities, and contact information. CCI provides the facility for the internal worker to create a citizen account on behalf of the client and link the account to the person's home page.

An account can only be created for the client if one does not already exist in the system. The system displays a wizard that allows the worker to enter the login credentials for the citizen account. Once the worker enters this information, the citizen account will be created. Citizen accounts can also be linked to the person home page.

Note: The functionality to create a citizen account is only available if the customer is also licensed for IBM Curam Universal Access.

For more information on the citizen account, see the Curam Universal Access Guide.

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