Business analysis > Curam Case Audits Guide > Auditing Cases

Performing a Case Audit

When an auditor is assigned a case to audit, the auditor receives a notification that can be used to quickly navigate to information about the case audit. The case audit will initially be in a status of 'Assigned', indicating that the audit coordinator has assigned the case for audit. The auditor can view summary details about the case audit, and view the focus areas that must be addressed as part of the audit.

An auditor will also have information about the audit plan at hand to assist in completing the audit. This includes information about the type of case being audited, the audit coordinator, and the reason or purpose for the audit; for example, the audit may be part of a Quality Assurance review. A case audit also contains the case reference of the case being audited and the owner of that case, which provides the auditor with the ability to quickly access any additional information that may be necessary. If the case audit is assigned to a team, any of the team members can perform the case audit.

• Addressing Focus Areas
  
• Adding Findings to a Case Audit
  

Error 404 - Not Found

The document you are looking for may have been removed or re-named. Please contact the web site owner for further assistance.