IBM BPM, V8.0.1, All platforms > Authoring services in Integration Designer > Services and service-related functions > Access external services with adapters > Configure and using adapters > IBM WebSphere Adapters > SAP Software > Troubleshooting and support
Resolving a service 'sapxxnn' unknown error
While deploying an inbound module to test environment, if you get an error message stating that the "service 'sapxxnn' unknown" (where xx is two letters, and nn is two numbers), you can resolve this by adding a missing entry into the services file.
This error is caused when the SAP gateway protocol 'sapxxnn' is not existing in the services file. In UNIX, it is located in etc/services and in Windows, it is located in \WINDOWS\system32\drivers\etc\services. To verify and resolve this error:
- Open the services file in a text editor (notepad or wordpad) and search for a valid 'sapxxnn' entry.
- If it is not in the services file, add the line 'sapxxnn' (minus the quotes) at the bottom of the file. There must be a carriage return at the end of this line if it is the last line in the file.
- You also need to add port/protocol in addition to the 'sapxxnn' entry.
For example, sapgw00 3600/tcp