IBM BPM, V8.0.1, All platforms > Authoring services in Integration Designer > Services and service-related functions > Access external services with adapters > Configure and using adapters > IBM WebSphere Adapters > JD Edwards EnterpriseOne
Troubleshooting and support
Common troubleshooting techniques and self-help information help you identify and solve problems quickly. For information about configuring logging properties and changing the log and trace file names, see Configure logging and tracing.
- Techniques for troubleshooting problems
Troubleshooting is a systematic approach to solving a problem. The goal is to determine why something does not work as expected and how to resolve the problem. Certain common techniques can help with the task of troubleshooting.- Adapter returns version conflict exception message
- Log and Trace Analyzer
The adapter creates log and trace files that can be viewed with the Log and Trace Analyzer.- Add and Remove buttons in the EMD wizard do not function properly
- Error displayed when using external service discovery wizard
- First-failure data capture (FFDC) support
The adapter supports first-failure data capture (FFDC), which provides persistent records of failures and significant software incidents that occur during run time in IBM BPM or WebSphere Enterprise Service Bus.- Unable to invoke adapter through webservices
- Invalid meta data exception
Using Adapter for JD Edwards EnterpriseOne, you can either configure an outbound or an inbound module for the adapter connections.- Disabling end point applications of the passive adapter
- Solutions to some common problems
Solutions and workarounds to some problems you may encounter while running WebSphere Adapter for JD Edwards EnterpriseOne with your database are provided. These problems and solutions are also documented as technotes on the Software support website.- Support
WebSphere Adapter for JD Edwards EnterpriseOne documentation
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