IBM BPM, V8.0.1, All platforms > Authoring services in Integration Designer > Services and service-related functions > Access external services with adapters > Configure and using adapters > IBM WebSphere Adapters > Flat Files > Troubleshooting and support > Support

Self-help resources

Use the resources of IBM software support to get the most current support information, obtain technical documentation, download support tools and fixes, and avoid problems with WebSphere Adapters. The self-help resources also help you diagnose problems with the adapter and provide information about how to contact IBM software support.


Support website

The WebSphere Adapters software support website at http://www.ibm.com/support/docview.wss?uid=swg27006249 provides links to many resources to help you learn about, use, and troubleshoot WebSphere Adapters, including:


Recommended fixes

A list of recommended fixes you must apply is available at the following location: http://www.ibm.com/support/docview.wss?fdoc=aimadp&rs=695&uid=swg27010397.


Technotes

Technotes provide the most current documentation about WebSphere Adapter for Flat Files, including the following topics:

For a list of technotes for WebSphere Adapter for Flat Files, see http://www-01.ibm.com/support/docview.wss?uid=swg27024018.

For a list of technotes for all adapters, see http://www.ibm.com/support/search.wss?tc=SSMKUK&rs=695&rank=8&dc=DB520+D800+D900+DA900+DA800+DB560&dtm.

Support