IBM BPM, V8.0.1, All platforms > Authoring services in Integration Designer > Services and service-related functions > Access external services with adapters > Configure and using adapters > IBM WebSphere Adapters > Flat Files > Troubleshooting and support

First-failure data capture (FFDC) support

The adapter supports first-failure data capture (FFDC), which provides persistent records of failures and significant software incidents that occur during run time in IBM BPM or WebSphere Enterprise Service Bus.

The FFDC feature runs in the background and collects events and errors that occur at run time. The feature provides a means for associating failures to one another, allowing software to link the effects of a failure to their causes, and facilitate the quick location of the root cause of a failure. The data that is captured can be used to identify exception processing that occurred during the adapter run time.

When a problem occurs, the adapter writes exception messages and context data to a log file, which is in the INSTALL_ROOT/profiles/ profile/logs/ffdc directory.

For more information about first-failure data capture (FFDC), see the IBM BPM or WebSphere Enterprise Service Bus documentation.

Troubleshooting and support