IBM BPM, V8.0.1, All platforms > Create processes in IBM Process Designer > Modeling processes > Integrating with Enterprise Content Management (ECM) systems

Troubleshooting interactions with Enterprise Content Management systems

From time to time, you may encounter some issues during interactions with Enterprise Content Management (ECM) systems. In most situations, you can successfully work around these issues.

Some known issues are:

These issues are discussed in the following sections.


A connection cannot be established to an ECM system

A connection must be established through Content Management Interoperability Services (CMIS) using the web services protocol rather than the Atom protocol. When you add an ECM server, ensure that the context path specifies the path to the CMIS web services application on the server.


Operation parameters that are considered optional in Process Designer may be mandatory in some ECM systems

In Process Designer, the Content Management Interoperability Services (CMIS) specification is used to determine which operation parameters are marked as optional. However, parameters that are marked as optional may actually be mandatory for some ECM systems, such as Microsoft SharePoint. You can consult your ECM system documentation to determine whether a parameter is optional or mandatory for your ECM system.


The use of the "Check-in document" operation differs on Microsoft Sharepoint

In the Check-in document operation, the optional Content stream (ECMContentStream) parameter is used to pass a stream of data containing the content of the document, such as a word processing document or an image. However, if you have made updates to a document and your ECM system is Microsoft SharePoint, you cannot pass the content stream parameter with the Check-in document operation. You must first pass the content stream parameter with the Set document content operation and then you can use the Check-in document operation.

Integrating with Enterprise Content Management (ECM) systems