IBM BPM, V8.0.1, All platforms > Reference > User interface help reference > Widgets for Process Portal spaces > Human Task Management widgets > Task-related widgets > Task Information

Use Task Information

Use the Task Information widget to display information about a task, such as its priority and status, or to work on a task.

In the Task Information widget, you can perform the following actions when you work on a task. The actions that are available to you depend on how your widget is configured, the status of the item, and your authorization. In your business environment, you might not be able to perform all of the following actions.

Attention: If the content of the Task Information widget is based on IBM Forms, the duration fields of any human tasks are empty instead of displaying any data that exists. If you submit or save the human task, any existing duration is overwritten with the blank duration. To prevent the overwrite, if there is duration data, type it into the fields. You can view the existing duration data using tools, such as Business Process Choreographer Explorer.

Procedure

• Complete a task by entering the required information. If there are further tasks to complete the work, click Next.

• You can click Accept available to accept the next task from the task list. This action is only available if it has been configured for the widget.
• Save information for a task you are in the process of creating so that you can work on it later by clicking Save as Draft.
• Transfer the task to someone else by selecting Transfer from the Actions list.
• Return a task to the set of available tasks by selecting Return from the Actions list.
• Postpone work on the task by selecting Postpone from the Actions list. To resume working on the task, select Resume from the Actions list.
• Change the priority of the task by selecting Change Priority from the Actions list.
• Change the date when the task is due by selecting Change Due Date from the Actions list.

• Create a related task that your task depends on for completion, for example, to get more information about the task you are working on, by clicking the Related Tasks tab, and then New.
• Cancel a related task, by clicking the Related Tasks tab, and then the Cancel icon for the task.
• View a list of escalations for a task by selecting the Details tab.

  You can start an escalation by clicking the Start icon.

• View history information about a task by selecting the Details tab.

• Add additional information about a task by selecting the If s tab.

• Create related tasks in the Task Information widget
  While working on your task, you might need other people to perform tasks that are related to your current task before you can complete your work. You can create a task for someone else to initiate this work.
• Create ad hoc tasks in the Task Information widget
  Sometimes you might need to create a task for yourself or someone else to get additional work done. For these ad hoc tasks, you can create a form to capture the information that is needed for the task.
• Postponing and resuming work on tasks in the Task Information widget
  

  If you are waiting for information so that you can complete work on a task, you might want to postpone this work until you receive the information you need.

Task Information widget